Refund Policy

The information provided in this Refund Policy is for general informational purposes only. While we strive to offer accurate and up-to-date details, refund policies may be subject to changes due to operational or regulatory requirements. By using our website and making a purchase, you acknowledge and agree to the terms outlined herein. If you do not agree with any part of this policy, please refrain from making a purchase.

At Sushmi Signatures, customer satisfaction is our priority. We ensure that all products undergo a stringent quality check and are certified by experts before dispatch. While we take every measure to maintain high-quality standards, individual perceptions of quality may vary. Subjective opinions on quality do not qualify for a refund, as all products meet our established quality benchmarks. Our refund policy applies strictly to defective or incorrect products. We do not offer exchanges or refunds for any other reasons, including change of mind or customized products.

We do not offer exchanges or refunds unless the product received is damaged or incorrect. Customers must initiate a refund request within one day of receiving their order by contacting our support team with relevant details and images of the issue. Approved refunds will be processed via the original payment method within 3-4 business days. Shipping fees are non-refundable, and items that show signs of use or damage caused by the customer will not be eligible for a refund. By making a purchase, you agree to abide by our refund policy